Digital Experience & Platform Optimization
We improve the digital experiences your customers, members and teams use every day — and align the platforms behind them with how your organization operates.
What leaders are facing
Your website and platforms don't reflect how the organization works. Updates are hard, experiences feel disconnected, and tools you pay for are under-used.
Desired business outcomes
- Better digital engagement for customers and members
- Websites and platforms that are easier to keep current
- Existing tools configured to their potential
- Experiences connected to back-office operations
What we assess, design and implement
- Current website, platforms and user journeys
- Under-used features and configuration gaps
- Content and update workflows
- Improved user experience and journeys
- Platform configuration plan
- Connected website and back-office updates where scoped
- Full-stack website builds and improvements
- Platform customization and optimization
- Training for the people who keep it current
Representative deliverables
- Experience and platform review
- UX recommendations and designs
- Website or platform improvements
- Configuration and optimization plan
- Team guidance for ongoing updates
Also within this service
Full-stack websites. New websites connected to back-end systems are covered under Full-Stack Web Development.
Platform customization. Configure and extend existing tools beyond their core setup.
Where we’ve applied this
OLINX
Built on an established platform and extensively customized: CRM setup, workflow automation, sales pipelines, customer communication and AI-assisted follow-up.
See OLINX →
Church Hub
A full custom application we built for a client’s needs: member care, giving, events, attendance, team tasks and communications, with an optional connected website.
See Church Hub →Frequently asked
Do you design websites?
Yes and no. We build full-stack websites — see Full-Stack Web Development — not stand-alone informational sites.
Engagements are scoped following an initial conversation. We do not guarantee financial results; measures and targets are agreed with you.
What our clients say.
Feedback from clients across our engagements.
Management made seamless
“Upon contacting AKIRECO, they did not hesitate to help me understand systems and automation and how having them in place could benefit my business. As an educator turned entrepreneur, there were many things I had to learn. The team listened to our needs and goals and guided us through each step. Our website looks great and the OLINX system has made management so seamless. We grew as a team and learned so much.”
I operate like a CEO
“Over the last several years, I have worked with AKIRECO to put automation and systems in place to scale my business. With their guidance, I have been able to increase the profitability of my business. Their coaching has given me a different mindset; they teach business owners to operate as a CEO. The team goes above and beyond the call of duty to help us build and grow our companies. I have gained so much confidence because they continually push me to grow and expand to the next level. They are very knowledgeable and professional.”
We loved every moment
“My team and I have loved every moment of working with the AKIRE team. Their patience, dedication and expansion of our vision has allowed us to build an onboarding system, website and a digital reflection of our community and transformational experiences.”
Discuss your business challenge.
Start with a focused business analysis. We’ll look at what needs to change and recommend whether to improve, customize, integrate or build.